✨HOW TO MAKE SURE PEOPLE ACTUALLY UNDERSTAND YOU WHEN YOU PRESENT✨

If you're presenting a concept to your team, don't ask "Did everyone understand that?"

Usually, you'll be met with silence or nods of agreement because most people don't want to expose themselves as the one person in the room who may not have understood.

To check for comprehension, ask "Have I made myself clear?" (emphasis on "I")

Even if this is more challenging to your ego, it gives you the chance to make sure your points were truly understood.

Another way to ask:

"Would you like to stay on this point or move to the next topic?"

This is a neutral way of letting clients express confusion about a topic (or lack of acceptance) without threatening their ego or embarrassing them.

Main point here: It's your job as the presenter to create a space for proper mutual understanding. 🙌

#leadership #peopleops #operations